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What is Search Intent and Why It Matters

What is Search Intent and Why It Matters

Aug 15, 2025

When it comes to digital marketing and SEO, understanding search intent is crucial for creating content that resonates with your audience and ranks well in search engines. But what exactly is search intent, and why should it be at the core of your content strategy? In this post, we’ll explain what search intent is, the different types of search intent, and why it matters for your business.

What is Search Intent?

Search intent, also known as user intent, refers to the reason or goal behind a user’s search query. It’s the why behind the what—the purpose a person has in mind when typing a specific term into a search engine. Search intent helps search engines like Google determine which results are most relevant to the user based on their query.

Search engines strive to understand and fulfill user intent, which is why aligning your content with the correct intent can significantly improve your rankings and visibility. For example, someone searching for “best running shoes for marathon training” clearly has a different intent than someone searching for “buy running shoes online.” Understanding these distinctions allows you to create content that answers the right questions at the right time.

Types of Search Intent

There are four main types of search intent:

1. Informational Intent

This type of search occurs when users are seeking information or answers to their questions. They’re not looking to make a purchase but to learn more about a specific topic. Examples include:

  • “How to bake a cake”
  • “What is SEO?”
  • “Best ways to stay healthy”

Informational queries are a great opportunity for businesses to create educational content, like blog posts or guides, that establish them as industry experts.

2. Navigational Intent

Users with navigational intent are searching for a specific website or brand. They already know where they want to go, and they use search engines to help them get there. Examples include:

  • “Facebook login”
  • “Exceedion website”
  • “Apple customer support”

Optimizing for navigational intent is more about making sure your brand appears prominently when someone searches for it.

3. Transactional Intent

Users with transactional intent are ready to make a purchase. They are looking for products or services and are at the bottom of the buyer’s journey. Examples include:

  • “Buy running shoes online”
  • “Best price for iPhone 14”
  • “Order pizza delivery”

Businesses should optimize their product pages and e-commerce sites for transactional intent to capture users who are ready to convert.

4. Commercial Investigation Intent

This type of intent is when users are researching products or services before making a purchase decision. They may not be ready to buy yet, but they’re comparing options and gathering information. Examples include:

  • “Best CRM software for small businesses”
  • “Top digital marketing agencies in Indianapolis”
  • “HubSpot vs. ActiveCampaign”

For businesses, this is an opportunity to create comparison guides, product reviews, and case studies that help users make informed decisions.

Why Intent Matters

Search intent plays a vital role in shaping your content and SEO strategy for several reasons:

1. Improves SEO Rankings

Google and other search engines prioritize content that matches the user’s intent. If your content aligns with what users are searching for, you’re more likely to rank higher in search results. In fact, 96.55% of pages get no organic search traffic from Google, which is often due to misalignment between content and search intent.

2. Boosts Conversion Rates

Understanding search intent allows you to create content tailored to each stage of the buyer’s journey. By aligning your content with transactional or commercial investigation queries, you can guide users toward making a purchase, ultimately increasing your conversion rates.

3. Increases Engagement

Content that matches search intent is more relevant to users, which leads to higher engagement. When users find exactly what they’re looking for, they’re more likely to spend time on your page, interact with your content, and take desired actions, such as subscribing to your newsletter or downloading a guide.

4. Reduces Bounce Rates

If users land on a page that doesn’t meet their expectations or answer their query, they will quickly leave, leading to high bounce rates. By aligning your content with the right intent, you can provide more satisfying user experiences and reduce bounce rates, which in turn signals to search engines that your content is valuable.

5. Informs Content Strategy

Incorporating search intent into your content strategy ensures that your content answers the right questions and solves the right problems. For example, if you’re an Indianapolis-based digital marketing agency and users are searching for “top digital marketing agencies in Indianapolis,” creating a blog post that explains your services and competitive advantages can cater to that commercial investigation intent.

How to Optimize Content for Search Intent

1. Understand Your Audience

Begin by conducting audience research and creating buyer personas. What are your audience’s pain points? What type of information are they seeking? Understanding their motivations will help you create content that addresses their needs.

2. Analyze Search Queries

Use tools like Google Search Console, SEMrush, or Ahrefs to analyze the types of queries that lead users to your site. Identify whether these queries are informational, navigational, transactional, or commercial in nature, and optimize your content accordingly.

3. Create Content for Every Stage of the Funnel

To attract users with different types of search intent, create content that targets all stages of the buyer’s journey. For example:

  • Informational: Create blog posts, how-to guides, and FAQs.
  • Commercial Investigation: Write product reviews, comparison articles, or case studies.
  • Transactional: Optimize product pages with clear CTAs and purchase options.

4. Update and Refresh Content

Regularly review your content to ensure it still matches user intent. Search trends change over time, and so should your content. Update blog posts, landing pages, and product descriptions to stay relevant.

Ready to Get Started?

Understanding search intent is essential for creating content that meets your audience’s needs and aligns with their search queries. By optimizing your content based on user intent, you can improve your SEO rankings, drive more engagement, and ultimately increase conversions.

If you’re ready to align your content strategy with search intent, contact the marketing experts at Exceedion. We’ll help you create targeted content that ranks higher and drives meaningful results!

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